SERVICE DETAILS
Support for Asylum Seekers...
Barnardo’s Boloh Helpline is pleased to announce the expansion of our service to support the mental health and wellbeing of adult asylum seekers across the UK. This project is funded by the Home Office from September 2022 until 31st January 2025.
The Helpline will offer advice, signposting, emotional support and 8 free sessions of therapy by qualified Barnardo’s therapists. These sessions can take place remotely via telephone or online. Barnardo’s has a long history of providing mental health support to children, young people and adults and has a large pool of culturally informed therapists who speak a range of languages. Sessions can take place in your own language at a time that works for you.
Helpline Advisors can also offer practical support such as food vouchers and access to digital devices. We are continuing our partnership with Vodafone to ensure that asylum seekers can access support by providing digital devices. ** 24.01.23 We currently do not have stock of phones or tablets**
You will be allocated a dedicated Advisor who will work with you over a series of calls to ensure that you have someone to talk to, and access to all the support that you need.
Calls are confidential and we will not share personal information with the Home Office.
We welcome referrals from professionals via our referral form, as well as direct contact from asylum seekers by telephone, email or online chat.
The Helpline is open Monday - Friday (10:00am-8:00pm) and Saturday (10:00am-3:00pm) via phone 0800 151 2605, webchat and email boloh.helpline@barnardos.org.uk.
Make a referral...
Please see https://helpline.barnardos.org.uk/boloh-helpline/asylum-seekers.
Support for Hong Kong BN(O) status holders...
Do you need support to settle into life in the UK? Would you benefit from practical and emotional support? We are here to help
Barnardo 's Boloh 熱線很高興宣佈擴大服務範圍，以幫助香港英國國民（海外）及其家人成功在英國定居。該項目由住房和社區改善部 (Department for Levelling Up, Housing & Communities ) 資助。
熱線會就一系列問題提供建議，包括但不限於住房選擇、接受教育、福利、安置及再安置。我們還提供情感支援及由 Barnardo’s 的合格治療師提供的六次免費精神治療。這些治療可以在適合您的時間裡透過電話或線上方式遠端進行。Barnardo’s 在為兒童、青年和成人提供心理健康支援方面有著多年的經驗，並擁有一大批具有文化背景的治療師，他們會說多種語言，包括廣東話和英語。
熱線顧問還可以提供實際支援，例如食品券和數字設備的使用。
您將被分配一名專門的顧問，他將透過一系列電話，確保您有人可以交談，並獲得您需要的所有支援。
我們歡迎專業人士透過我們的推薦表，以及電話、電子郵件或線上聊天方式直接與我們聯絡。
熱線開放時間
星期一 – 星期五（上午 10 點 – 晚上 8 點）
星期日（上午 10 點 – 下午 3 點）
電話: 0800 151 2605
電郵: Boloh.helpline@barnardos.org.uk
The Helpline is open Monday - Friday (10:00am-8:00pm) / Saturday (10:00am-3:00pm) via phone 0800 151 2605, and by email boloh.helpline@barnardos.org.uk.
Make a referral...
We welcome referrals from professionals via our referral form at https://helpline.barnardos.org.uk/boloh-helpline/hong-kong-bno-xianggang-bno, as well as direct contact by telephone, email or online chat.
