SERVICE DETAILS
CareLine is a confidential telephone and/or email service which can be accessed by all adults in the UK. It provides a listening ear and will offer support or signposting towards other help as appropriate.
Do you feel you need some support in these challenging times?
We focus primarily on the following areas of family life: marriage, parenting and bereavement. Our aim is to be accessible to every family whatever their circumstances and to create resources and support that are preventative, evidence-based and easy to apply.
Call - 029 2081 0800
How it works
- Contact our Customer Care team
- Call 029 2081 0800, Monday to Friday between 9:00am and 4:30pm
- Say that you would like to speak to a CareLine Advisor
- A member of the team will take your contact details and pass them on to an advisor
- A CareLine Advisor will contact you within 48 hours
How we help...
Parent Support...Helping parents survive and thrive
Raising children can be a physical and emotional rollercoaster! And that’s why mums and dads need all the support they can get – not only to help them through the joys and challenges of being a parent, but also to keep their own relationship strong.
For a selection of articles to help you to build a healthy family, please see https://www.careforthefamily.org.uk/family-life/parent-support.
Couple Support...Relationship support for every season
Every marriage is different, but all marriages experience ups and downs – there’s the romantic times when the sun seems to be always shining, and the tough times when winter seems to have set in for good.
We want to support you in your relationship whether you are preparing to get married or have been married for years, and in the good times and the bad.
For tips, advice and encouragement to help you build a strong, healthy marriage, please see https://www.careforthefamily.org.uk/family-life/couple-support.
Bereavement Support...Help for those who are hurting
Coping with the pain and heartache of a close bereavement is always difficult – not least when it’s accompanied by a sense of loneliness and a feeling that no one understands. We want to help those who are living with loss to discover hope for the future, and the strength to rebuild their lives and the lives of their families.
For a selection of articles to help you, please see https://www.careforthefamily.org.uk/family-life/bereavement-support.
Call 029 2081 0800 for support.
