City of Edinburgh Council - Social Care Direct

CONTACT DETAILS

City Chambers, High Street, EDINBURGH, EH1 1YJ
0131 200 2324
socialcaredirect@edinburgh.gov.uk
LOCALITY

information DESCRIPTION

Get advice or refer someone for help...

Ask us for advice or refer yourself or someone you know in Edinburgh through our Social Care Direct service. You may need help due to illness, frailty, disability or concerns about safety of an adult or child at risk of harm.

- Refer an adult online, please see https://www.edinburgh.gov.uk/get-care-support/ask-social-care-direct-advice-2/2
- Refer a child online, please see https://www.edinburgh.gov.uk/get-care-support/ask-social-care-direct-advice-2/3

Or call 0131 200 2324 (Adults) / 0131 200 2327 (Children)

Call opening hours:

- Monday to Thursday 8:30am to 5:00pm
- Friday 8:30am to 3:55pm

Email Social Care Direct - socialcaredirect@edinburgh.gov.uk

For the quickest response we recommend that you use our online referral forms as above. Phone lines can be especially busy during lunch times.

In an emergency...

During the opening hours call, please call 0131 200 2324.

At all other times please contact our out of hours emergency service on 0800 731 6969.

Social Care Direct is the first point of contact for a range of social services for children/families, older people, people with disabilities, learning difficulties and mental health problems. Several specialist teams. Also provides hospital based services.

There is a Language Line and BSL.

ORGANISATION ACTIVITIES

Carers Children Services Health Housing/Homelessness Learning Disability Older People Physical Disability Self Help/Support Sensory Impairment Social Care

Copyright © 2025 EVOC is a company limited by guarantee No. SC173582 and is registered Scottish charity No. SC009944.
Registered Office: 525 Ferry Road, Edinburgh EH5 2FF