Advice Service

CONTACT DETAILS

COMMUNITY HELP AND ADVICE INITIATIVE (CHAI) - HEAD OFFICE

28 Westfield Avenue, Gorgie, EDINBURGH, EH11 2QH
0131 442 2100
SERVICE LOCALITY
North East, North West, South East, South West
LAST UPDATED
9 Aug 2023

KEY
INFORMATION

Who is the service for?
Young People (16-25), Adults, Families, Older People
What age range is it suitable for?
17 - 25, 26 - 29, 30 - 34, 35 - 39, 40 - 44, 45 - 49, 50 - 54, 55 - 59, 60 - 64, 65+

ORGANISATION
CONTACT DETAILS

28 Westfield Avenue, Gorgie, EDINBURGH, EH11 2QH
0131 442 2100

DAY(S) / TIME(S)
AVAILABLE

MONDAY: -
TUESDAY: -
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information SERVICE DETAILS

Our specialist Advice Workers can help you to maximise your income, carefully considering each individual and family we work with.

We can help you with:

- Benefit checks to maximise income and check benefit entitlement
- Making benefit applications for example for Universal Credit, and sickness or disability benefits like the Adult Disability Payment (ADP)
- Applying for emergency funding such as Crisis Grants and Budgeting Advances
- Applying for Community Care Grants or charity grants to help furnish a home
- Appealing any benefit decisions
- Gathering medical evidence for a benefit appeal
- Providing representation at tribunal appeals
- Difficulties with budgeting
- Debt issues which can involve negotiating repayment plans with creditors, or applying for formal debt solutions like bankruptcy or the Debt Arrangement Scheme (DAS)
- Problems with fuel such as electricity/gas arrears or disconnection
- Housing issues like identifying housing options, homelessness, rent and mortgage arrears, evictions, repossessions, disrepair, or disputes with your landlord
- Making referrals to other organisations that include employability and support

Our Locations...

As well as our office-based advice services we operate within various city-wide settings including GP practices, council offices, hospitals, schools, Early Years Centres, mental health and addiction recovery hubs and community centres. See our where we work page at https://chaiedinburgh.org.uk/where-we-work for a full list of venues.

Other Services Run By

Community Help And Advice Initiative (CHAI) - Head Office

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Registered Office: 525 Ferry Road, Edinburgh EH5 2FF