Empathy in Support Work

CONTACT DETAILS

EDINBURGH DEVELOPMENT GROUP (EDG)

Gillian
Unit 16B, Castlebrae Business Centre, Peffer Place, EDINBURGH, EH16 4BB
0131 476 0522
SERVICE LOCALITY
North East, North West, South East, South West
LAST UPDATED
14 Jul 2022

KEY
INFORMATION

Who is the service for?
Young People (16-25), Adults
What age range is it suitable for?
17 - 25, 26 - 29, 30 - 34, 35 - 39, 40 - 44, 45 - 49, 50 - 54, 55 - 59, 60 - 64, 65+

ORGANISATION
CONTACT DETAILS

Unit 16B, Castlebrae Business Centre, Peffer Place, EDINBURGH, EH16 4BB
0131 476 0522

DAY(S) / TIME(S)
AVAILABLE

MONDAY: -
TUESDAY: -
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THURSDAY: -
FRIDAY: -
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information SERVICE DETAILS

In-person-training...

Using our direct research with support workers and considering the research of others, we have developed two packages to support and enhance a culture of empathy in your organisation.

​The Empathy Training Package

We create an empathic and non-judgemental atmosphere in our training which involves:

- Role play
- Art
- Personal reflection
- Interactive exercises

​With the aim of increasing understanding of

- Empathy and what it is
- Overcoming barriers to empathy
- How to engage in self-care
- The importance of listening
- The link between empathy and supporting service users to live their dreams

​We offer this as two half days, or as a condensed version in one half day.

​​Peer Support for Empathy: Bonding, Reflecting, Recharging...

One of our main findings was that support workers would really value regular opportunities to get together, talk openly and to support each other with best practice, especially in relation to empathy. Everyone who suggested this felt it was a good idea to have this facilitated by people outside of their organisation. AJP Dreams and EDG have many years of experience in facilitating workshops around connection and peer support. We have combined our knowledge and experience of what works best with the insights from the people who contributed to our research to create this package.

Our peer support package involves 2-3 hour meetings every 6-8 weeks where we facilitate opportunities to

- Bond and foster a sense of community among workers
- Reflect on knowledge and share best practice around empathy
- Learn more about self-care as a support for emphatic practice, including practical tips and techniques

We will work with your organisation to consider how best to structure the meetings around the needs of staff. A combined Empathy Training and Peer Support package is also available.

Online Training...

Please see https://www.empathyinsupportwork.co.uk/copy-of-trainings for our new online training session.

Find out more, please email gillian@edg-sco.org or call 0131 476 0522.

Other Services Run By

Edinburgh Development Group (EDG)

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Registered Office: 525 Ferry Road, Edinburgh EH5 2FF