SERVICE DETAILS
Problems with your energy supplier?
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Knowledge Centre
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Free, practical advice and information on energy-related matters for the citizens of Scotland.
What topics are covered in our Knowledge Centre:
- Energy Company Billing & Meters
- Energy Company Complaints & Disputes
- Energy Grants & Assistance
- Energy Scams & Fraud
- Experiencing Loss of Energy Supply
- Microbusiness Energy Consumers
- Switching Energy Suppliers
- Vulnerable Energy Consumers
Please see https://energyadvice.scot for our Knowledge Centre.
We provide free, practical advice and information on energy-related matters to the citizens of Scotland.
We can provide advice and information if you:
- Have an energy enquiry relating to your supplier (no matter how complex)
- Wish to understand your energy supplier’s complaints process
- Are experiencing any problems with your energy bills
Get in Touch
Click to connect with one of our dedicated advisers, available Monday to Friday, 9:00am to 5:00pm.
Phone
- 0808 196 8660
- Monday to Friday, 9:00am to 5:00pm
Live Chat
Use this website’s live chat function and connect with one of our advisers at Get in Touch at https://energyadvice.scot.
Email
Send us an email at support@energyadvice.scot.
Social
Connect with us at https://www.facebook.com/advice.scot or https://twitter.com/advicedotscot.
