SERVICE DETAILS
We provide practical and emotional support with feeding your baby and general enquiries for parents, members and volunteers.
Our helpline offers access to specialist information and support on pregnancy, birth and breastfeeding from our highly-trained breastfeeding counsellors and antenatal teachers. Our helpline also offers postnatal support with issues such as crying, sleep and depression in the weeks after birth.
We also have a Shared Experiences Helpline for those who have had a challenging experience during their pregnancy, birth or early parenthood which enables callers to talk to a volunteer who has had a similar experience.
Call us on 0300 330 0700
Option 1: NCT infant feeding line
Option 2: NCT Course Bookings
Option 3: NCT Membership, Branch and General Enquiries
Usual opening hours...
Option 1 then Option 1: Every day, 8:00am to Midnight, including bank holidays
Option 1 then Options 2-4: Monday-Friday 9:00am-5:00pm, closed on Bank Holidays
Option 2: Monday-Friday 9:00am-5:00pm, closed on Bank Holidays
Option 3: Monday-Friday 9:00am-5:00pm. closed on Bank Holidays
Get practical and emotional support in all areas of pregnancy, birth and early parenthood including help with feeding.
From someone you can trust
When you call, you'll speak to one of the NCT Enquiries Team who will talk you through any questions or concerns you may have. If they aren’t able to help, they will find someone who can help or point you in the right direction. You will have a choice of the following options.
Option 1: Help feeding your baby
If you have questions, concerns or need support about feeding your baby, you can speak to a breastfeeding counsellor, whether you are exclusively breastfeeding or using formula milk. Breastfeeding counsellors have had extensive training, will listen without judging or criticising and will offer relevant information and suggestions.
Open every day, 8:00am - Midnight, including bank holidays
Option 2: Course information
Select this option to get information on our courses, what we offer, what they cost and how to book. If you looking for one of our antenatal or postnatal courses you can also use our course finder to locate the nearest to you.
Option 3: Membership, Branch and General Enquiries
We know that pregnancy, birth and becoming a parent are times that come with many questions and challenges. Our Enquiries team will be able to get one of our qualified practitioners to get in touch with you.
If you don't reach somebody when you call, please leave a message and you will be called back shortly.
