HcL is a charitable company that was set up in 1982 as Handicabs (Lothian) to provide accessible transport for people in Edinburgh and the Lothians.
We provide Door-through-Door transport services meeting personal mobility needs by providing the assistance needed at the start and end of a journey. This may be assisting people with getting their coat on or ensuring that they are settled safely in their home after the journey. The profile of our passengers indicates an exceptionally high level of mobility difficulty; 35% use a wheelchair and many passengers cannot use buses or even taxis.
Our emphasis on quality of service extends to offering a 365 day a year service, evenings and weekends subject to driver availability. (For example, late night trips from the Edinburgh Tattoo are popular requests we receive and meet each year).
Today, the charity provides two main services:
Dial-a-Ride – A door-to-door service to help people get out and about.
Dial-a-Bus – A regular service that picks people up from home and takes people to local shopping centres.