SERVICE DETAILS
Dial-A-Bus provides a supported door-through-door transport service to access a local major shopping centre or supermarket.
The service is for people of all ages with limited mobility who are unable to use ordinary buses to access major shops. Limited mobility can be due to age, illness, health condition (long term or short term), disability or geographical remoteness. You will need to register to use the service, however this is free and very quick.
The driver will give you any help you need to get from your home and onto the bus. You will have between 1 to 2 hours at the supermarket or shopping centre and then the driver will collect you. Our driver will help you onto the vehicle, as required, and carry your shopping onto the vehicle. Each passengers has a separate space for their shopping to be stored. Once home, the driver will take your shopping into your home for you, if required.
Each vehicle can carry two wheelchair passengers in their wheelchairs. Each route takes passengers to fully accessible shopping areas.
Travel can be booked for the return journey or just one way.
Booking in advance is required. Please note you can call on the day to check availability.
Card payments are now accepted on all vehicles.
Dial-A-Bus in Edinburgh...
The service operates Monday to Friday with several routes each day. All areas of Edinburgh are covered over the course of the week. Routes are detailed below, or you can call your local office for details of where we go to and what day from your area.
Fare is £2 each way.
Carers can travel, also at £2 each way. Please advise a carer will be travelling with you at the time of booking.
Holders of the National Blind Concessionary Card travel for free.
Registration is required to use the service, however registration is free.
Please call your local office to book - 0131 447 1718
