SERVICE DETAILS
COVID-19 Update
Given the unprecedented situation we are all facing due to the Coronavirus NEDAC is changing the way we do things over the coming months. Our priority is to ensure the safety and wellbeing of the people we support and our staff.
All staff are now working from home and our office has closed. The way we are supporting people has changed.
We are making alternative arrangements for supporting people. Rather than meeting face-to-face we will be offering phone or text support
As our office is closed you can get in touch by E Mail: mail@nedac.co.uk
We will continue to support people using our service to ensure they are following public health advice.
Our team will be contacting people directly with updates regarding their individual support.
Normal service detail...
The duty system operates during office hours and is open to anyone who wants to speak to a worker, access the needle exchange or make an appointment or referral.
The advantage of the system is that it gives immediate access to information, crisis intervention, advice and support. Relatives, friends and partners of drug and alcohol users who are seeking support and information also often use the duty system.
By making contact with the duty worker by phone, individuals can speak anonymously and in confidence.
Referrals...
Self Referral and Agency Referral accepted.
Please see http://www.nedac.co.uk/Referral.htm referral information.
