The Silver Connects Service offers older people a helping hand to navigate difficult situations and to connect with organisations and services in their local area. We support people with a wide range of issues including accessing benefits, health and social care issues, help with housing, and accessing social clubs and events. We can provide information and signposting through to contacting services on their behalf.
The service is entirely directed by the older person seeking help. We work under their instruction to contact organisations and services to work towards their identified outcome. Support is provided by both staff and our team of award winning volunteers.
We welcome referrals from outside organisations, however we can only accept them if the individual is aware the referral has been made, has given their consent and has a clear idea of the outcome they would like to achieve. If you would like to make a third party referral please download and fill out our referral form at https://www.thesilverline.org.uk/silver-connects.
If you think this service would be beneficial for you or someone you know, please get in touch by calling 0800 4 70 80 90. If you are unsure if we will be able to help you, we would still be pleased to talk to you and if we aren’t able to help, we might be able to point you in the right direction.