The EVOC Red Book

The online directory to find third sector Organisations, and their services across Edinburgh

IMPORTANT

Only services that are currently available during COVID-19 are listed in the directory.

In line with Government advice, most groups and organisations in the city have had to take the unfortunate decision to suspend face to face and group work activities. Please telephone or email the contacts listed for the group or organisation if you are interested in their work to check what alternative arrangements might be available.

Organisation

The Silver Line

Details
The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year. Call anytime on 0800 4 70 80 90.

As we get older it’s not as easy to stay in touch with people. But you still want to tell someone about your day, share a thought or a joke, or talk about a problem. Being able to have a conversation with someone about the big or small things in life is a very important part of anyone’s day.

225,000 older people often go for a week without speaking to anyone

The Silver Line is the only confidential, free Helpline for older people across the UK open every day and night of the year. People call us just for a chat, to say Good Night or Good Morning to someone, or tell us how their day was. Others call for information, seek advice about something, or share a concern or worry.

Our specially trained Helpline team can:

- Offer conversation and friendship
- Provide information and advice
- Link callers to local groups and services
- Refer people on to receive regular friendship calls
- Protect and support older people who are suffering abuse and neglect

Our Helpline is always open. We are at the end of the phone 24 hours, seven days a week, ready to take calls.

Who can use The Silver Line Helpline?

The Silver Line is a Helpline for people aged 55 and over.

Helpline calls are free...

The Silver Line Helpline is free to callers, from a landline or mobile phone. All costs of calls are covered by The Silver Line. We rely entirely on donations from organisations and people who care about the welfare and safety of older people.
Ages
65+, 60 - 64
Days and Times
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7
Sunday 24/7
Venue
Contact Details
Contact Telephone: 0800 4 70 80 90
Contact Email: info@thesilverline.org.uk
Website: https://www.thesilverline.org.uk/helpline

This record was last modified on: 31 August 2020