The Silver Line Helpline

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year. Call anytime on 0800 4 70 80 90.

As we get older it’s not as easy to stay in touch with people. But you still want to tell someone about your day, share a thought or a joke, or talk about a problem. Being able to have a conversation with someone about the big or small things in life is a very important part of anyone’s day.

225,000 older people often go for a week without speaking to anyone

The Silver Line is the only confidential, free Helpline for older people across the UK open every day and night of the year. People call us just for a chat, to say Good Night or Good Morning to someone, or tell us how their day was. Others call for information, seek advice about something, or share a concern or worry.

Our specially trained Helpline team can:

- Offer conversation and friendship
- Provide information and advice
- Link callers to local groups and services
- Refer people on to receive regular friendship calls
- Protect and support older people who are suffering abuse and neglect

Our Helpline is always open. We are at the end of the phone 24 hours, seven days a week, ready to take calls.

Who can use The Silver Line Helpline?

The Silver Line is a Helpline for people aged 55 and over.

Helpline calls are free...

The Silver Line Helpline is free to callers, from a landline or mobile phone. All costs of calls are covered by The Silver Line. We rely entirely on donations from organisations and people who care about the welfare and safety of older people.