Our Westerhaven Service supporting people with cancer/long-term conditions is still running.
TELEPHONE: 0131 453 9400
Normal service details...
The Wester Haven, is a Big Lottery funded information and support Centre which has been open at 30 Harvesters way, EH14 3JN, since 2013.
It is staffed by a project coordinator and a clinical lead and trained volunteers who will complement existing services by providing emotional and practical support for anyone affected by cancer.
West Haven supports people living in South west Edinburgh who are affected by cancer, including carers, family members and the bereaved.
The centre offers a range of services including information and support, complimentary therapies, counselling, benefits advice and group work.
Background to the service
The pilot service will complement existing services provided by The Health Agency, statutory health (primary care and acute) and social care services, charitable and voluntary services. The service will provide a drop-in facility, an appointment system & will develop other services in response to locally identified need. It will provide a local point of support for people living with cancer who often feel frightened prior to treatment and after the treatment phase is completed.
At the time of a cancer diagnosis, Wester Haven will fill a void in existing care pathways by bolstering coping mechanisms and the availability of information within their own community at that very difficult time prior to engagement with oncology treatment. After discharge from secondary care, the service will continue to nurture and support people living with cancer and their families/carers, and promote a return to active and productive life for survivors.
The aim is to provide a service in South West Edinburgh which is an area of multiple deprivations and for the community to be actively involved in the development of services so it meets the needs of local people.
How we can help you
We offer information and support to anyone who has had a cancer diagnosis from throughout South West area of Edinburgh. We also offer a service to their relatives, carers and friends.
- A drop-in service (no appointment needed)
- A free, confidential service
- A calm and relaxing environment
- A listening ear and time to talk
- Access to benefits and financial advice by specialist advisor
- Access to counselling sessions
- Access to complimentary therapies
- Access to dietetic advice and free physical activity programme
Why is this service so important?
- A cancer diagnosis brings with it all kinds of questions and uncertainties and being able to find the right information is vital at this difficult time.
- It will offer support to people affected by cancer near to where they live.
- It will also offer information and support to relatives, friends and carer’s of someone with a cancer diagnosis.
- Visitors will find a comprehensive range of information on all aspects of cancer.
- Emotional support will be on offer, so that visitors to the centre can take the time they need to talk about their experiences in a comfortable, relaxed environment.
- The service will offer free access to complementary therapies for people affected by cancer.
- The service will offer bereavement support and counselling, with 8 sessions offered initially to clients, with a maximum of 16 sessions available for clients.
- A dedicated welfare rights officer will be on hand to offer benefits advice on a weekly basis.