HOW TO GET HELP
Please see https://edinburghnw.foodbank.org.uk/get-help/foodbank-vouchers.
If you need help from the Edinburgh East Foodbank there are a few simple steps to follow.
THE MOST IMPORTANT STEP IS TO GET A FOODBANK VOUCHER
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a Foodbank voucher.
These contacts may be able to help in the first instance:
Scottish Welfare Fund (City of Edinburgh Council) - 0131 529 5299
The Advice Shop (City of Edinburgh Council, Crisis Grants) - 0131 200 2360
St. Anne’s Church - 0131 316 4740
Edinburgh Young Carers - 0131 475 2322
1. GET IN TOUCH WITH US
If you call or email our Foodbank we can talk through your situation and put you in touch with a relevant local agency.
Phone us: 0131 444 0030
Email us: email@example.com
2. ARRANGE A VISIT TO THE REFERRAL AGENCY
They will discuss your situation and supply you with a Foodbank voucher where appropriate.
3. BRING YOUR FOODBANK VOUCHER TO YOUR NEAREST FOODBANK CENTRE.
You can find a list of our local centres and opening times at https://edinburghnw.foodbank.org.uk/locations. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your Foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our Foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.
Our Foodbank works using a voucher referral system.
We know that anyone can find themselves at crisis point for a number of different reasons.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a Foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.
Our Foodbank works with a number of different agencies, such as Citizens Advice, children’s centres and health visitors. To find out more about the agencies that hold our vouchers and how you can get help, please contact us.
When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.
Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest Foodbank centre.