The four new Big Hearts helplines are designed to provide regular support over the phone and use digital means to address vulnerable people’s urgent needs – whilst ensuring the safety of all staff, volunteers and beneficiaries. All information is available at the more information link below.
Kinship Care Helpline: 0131 603 4927. Open 10am-4pm, Mon-Thu.
Advice on parenting strategies, peer support & service referrals for local kinship care families.
The Changing Room at Hearts: 0131 603 4929. Open 10:30am-3pm, Mon-Thu.
Mental health support, wellbeing info and regular peer support in partnership with SAMH.
Community Helpline: 0131 603 4928. Open 10am-4pm, Mon-Fri.
Social connection & advice for participants and volunteers at risk of loneliness & poverty.
Big Hearts Office: 0131 603 4926. Open 10am-4pm, Mon-Fri.
AREA(S) COVEREDCity Wide
INTENDED SERVICE USERS Families Adults
TYPE(S) OF SUPPORTPhoneline