SERVICE DETAILS
Our Telephone Befriending service aims to provide support to socially isolated BME or Muslim Women.
Our trained telephone Befrienders provide emotional support through weekly conversation on the phone. Through time, this helps individuals to achieve greater independence and self-confidence.
This service is Scotland wide.
We provide confidential one to one support in different languages to women who fulfil the criteria listed below.
- Lacks a social support network
- Has access to a telephone line & is comfortable having a 30 min conversation on the phone;
- Feels lonely.
The Process
Befriendees will be matched to a Telephone Befriending Volunteer who will provide a weekly 20 to 30 minute phone call at a time agreed (within Helpline hours of 10:00am to 4:00pm). This, over time, helps to improve the confidence and wellbeing of the individual involved.
Please fill in our Befriending referral form at https://mwrc.org.uk/befriending and send it back to us at befriending@mwrc.org.uk. Alternatively, you can call our Helpline and we can fill in the form for you.
